G - Procedures Relating to Student Academic Appeals

[Procedures for Partner Institutions: All partner institutions delivering programmes validated by the University of Exeter are required to follow the procedures below, except that 'Faculty Pro-Vice-Chancellor (or nominee)' shall be taken to mean Head of the academic unit concerned, who shall keep the Principal of the partner institution informed.]

If you are looking for the 2021/22 procedures, please visit Procedures Relating to Student Academic Appeals 2021/22.

If you are looking for the 2022/23 procedures, please visit Procedures Relating to Student Academic Appeals 2022/23.

1

Introduction

1.1

Students have a right of appeal against:

(i) academic decisions and recommendations made by Assessment, Progression and Awarding Committees, Boards of Examiners1 and Education Boards/Postgraduate Research Boards (or Deans acting on their behalf) that affect their academic progress.
(ii) PGR students only: decisions with regard to University-wide funded extension schemes, e.g., Palestine/Israel conflict extensions or Covid-19 funded extensions/fees scholarships2

These procedures set out the grounds of appeal permitted and the mechanisms by which that right can be exercised. These procedures also set out the grounds on which an academic appeal is not permissible.

1.2

These procedures describe how students may submit an academic appeal to the University and the grounds under which they may do so. It is important for students to distinguish between those grounds when making their case and also between an appeal and a complaint (for which different procedures are in place). If after discussing an appeal with a Faculty (or delegated School) or academic unit a student is still in doubt over any matter relating to an intended appeal, advice may be sought from the following offices:

  • Faculty Cases Team
  • University Cases Office
  • Students' Guild Advice Unit, Forum and via advice@exeterguild.com
  • Info Point, Cornwall Campus
The Falmouth and Exeter Students' Union, Cornwall Campus or via advice@thesu.org.uk

 

1.3

Matters relating to the quality of teaching or supervision, or other circumstances that relate to the delivery of a programme of study before the point of assessment or the submission of a thesis or dissertation, are not subject to these procedures. They should instead be raised under the University's Student Complaints Procedure. Where an appeal depends on the resolution of a complaint, both the appeal and complaint should be submitted within specified timescales, but consideration of the complaint will take place precedence. There may therefore be a delay to the outcome for the appeal.

1.4

Academic appeals come under the authority of the Senate of the University. Senate has delegated others to act on its behalf in such matters. These procedures explain how appeals should be submitted, and who will consider academic appeals on behalf of Senate.

1.5

Staff named in these procedures may also delegate responsibility for managing the Academic Appeals procedure to other University staff acting on their behalf.

1.6

Appeals will be treated with due diligence and confidentiality, but in order to come to an informed decision those members of staff considering an appeal will normally require access to the documentation presented in support of of the application. Furthermore, during the University Appeal process, it may be necessary to share with those members of staff considering an appeal relevant information held by other teams to enable them to offer the best support and most appropriate outcome. 

1.7

If your academic appeal is of a particularly sensitive nature, and you would like to make some early enquiries on a confidential basis, please contact the Students' Guild's Advice Unit or Falmouth and Exeter Students' Union, which may be able to offer you advice.

1.8

You will not be disadvantaged as a result of making an academic appeal. However, if it is later discovered that an appeal was frivolous, malicious or vexatious, the University may consider referring you to its Disciplinary Procedure. This may include:

  • appeals which are obsessive, harassing, or repetitive
  • insistence on pursuing non-meritorious appeals and/or unrealistic, unreasonable outcomes
  • insistence on pursuing what may be meritorious appeals in an unreasonable manner
  • appeals which are designed to cause disruption or annoyance
  • demands for redress which lack any serious purpose or value

1.9

The University has a responsibility to protect itself against unacceptable behaviour and provide a working environment that is safe, respectful and tolerant. Consequently, it is expected that students, their representatives and staff members should act reasonably and fairly towards each other and treat the process with respect. Behaviour that is unreasonable, aggressive or abusive, verbal or written, will not be tolerated and may result in your access to the procedure or to staff connected with your appeal being limited or withdrawn. 

The decision to limit or withdraw access is not taken lightly. In the event that this decision is taken, we will provide this in writing, including the reason(s) why this decision has been taken. 

In the event that your access to staff or to the appeals procedure is limited or withdrawn you may appeal the decision by submitting your grounds in writing to the Divisional Director of University Corporate Services who will review the appeal with the Dean for Taught Students or Associate Dean for Taught Students, or Director of the University of Exeter Doctoral College or Associate Dean of Postgraduate Research (as relevant). 

The Divisional Director of University Corporate Services (or their nominee) will request copies of all documentation from the Faculty (or delegated School)/Service area concerned. 

1.10

Types of Academic Appeal heard in this procedure

The following matters against which Students may submit an appeal are detailed in the sections below. These sections include the necessary forms and details for the submission of an appeal.

  • For Students wishing to appeal a decision made by an Assessment, Progression and Awarding Committee or Board of Examiners please use the Formal appeal process in section 6.
  • If you are a Student who has received an outcome for a Formal Appeal, and you wish to request a review of that decision you should refer to the Appeal Review process in section 7.
  • For students who have been seen under the Unsatisfactory Progress procedure wishing to appeal against a withdrawal as a result of that process, please use the form in section 9 below.
  • To appeal against a temporary Visa interruption, please use the form in section 10 below.
  • To appeal against a withdrawal from a programme on Immigration Grounds, please use the form in section 11.
  • Postgraduate Research students only: To appeal against a decision with regard to University-wide funded extension schemes, e.g., Palestine/Israel conflict extensions or Covid-19 funded extensions or fees scholarships, including Appeals against programme extension decisions where the programme extension application was made as part of a funded studentship extension or fees scholarship application, please refer to section 12.

If your right to use the appeal procedure has been withdrawn for reason described in 1.9, please use the Appeal Against the Withdrawal of Procedure form. (Please note, this is separate from decisions relating to the withdrawal from a programme of study.)

 

2

Right of Appeal

2.1

Appeals may be made:

1. in respect of the following areas relating to the process of assessment:

  1. a formal assessment result3
  2. a degree classification
  3. a decision consequential to an academic failure (e.g. termination of registration)
  4. Postgraduate research students may also appeal against a decision relating to their registration status, such as transfer to continuation status, change of mode of study, early submission of thesis etc.
  5. the decision reached is one which no reasonable body, properly directing itself, could have arrived at (for Mitigation Appeals)
  6. decision consequential to unsatisfactory academic progress

2. PGR students only: University-wide funded extension schemes, e.g., Palestine/Israel conflict extensions or Covid-19 Funded Extensions or Fees Scholarship Application Decisions. 

2.2

For the following areas of potential dispute, separate procedures apply:

2.3

This procedure is only available to Students of the University of Exeter. The term "student" refers to students, trainees or apprentices who have registered or enrolled on their course. It also includes those who have recently left a provider (i.e. a student may be someone who, within the last 30 calendar days, has received notification of their final award or has been withdrawn). 

Students are expected to adhere to the timeframes for the submission of appeals. These are clearly laid out in each section below as they pertain to each type of academic appeal. 

Students are required to submit their appeals and represent themselves in this process. Students may seek help and support from third parties, but we are unable to accept appeals submitted by third parties, nor will we liaise with third parties regarding the content of appeals, unless explicitly stated in the procedure. 

Anonymous appeals or evidence will not be considered. If you wish to raise a concern, but want to remain anonymous, you can make use of the Exeter Speaks Out anonymous reporting tool.

2.4

In some instances, where appeals are submitted after the reassessment period, it is possible that an outcome will still be pending at the start of the next academic year. 

In these instances, withdrawn or completed students who exited with a lesser award will not be permitted to register for the upcoming academic year. They will await the outcome of the appeal. 

Where an appeal is upheld and a student is permitted to return to study, or is permitted to return to a previous or different stage of study, academic judgement will need to be applied in order to consider the most appropriate date for the student to return to study. Typically, students receiving their appeal outcome for implementation after the deadline for late registration will be expected to resume their studies in the following academic year. 

3

Grounds of Appeal

3.1

Grounds of appeal in relation to the areas listed under para 2.1 above are allowed as follows:

 

(a) Material circumstances affecting your performance of which, Assessment, Progression Awarding Committee / a Board of Examiners or the Education Board/Postgraduate Research Board (or the Dean acting on its behalf) had not been aware before reaching its decision, only if you can present reasonable grounds why such circumstances had not been presented to the relevant Board in advance of its meeting (see 5.2);

An example might be where there is evidence that the student's health was impacted to the extent that they were unable to prepare and submit a mitigation application at the appropriate time (please see the University's Handbook in relation to Mitigation), i.e. where they were unexpectedly hospitalised or had confirmed severe mental health difficulties. It is not sufficient to say that the student was unaware of the procedure for submitting a mitigation request, or that they chose not to do so at the time.

 

(b) That procedural irregularities occurred in parts of the assessment procedures, or in reaching another academic decision, and that this procedural irregularity, which has disadvantaged the student, was significant enough to have materially affected the decision/recommendation made, rendering it unsound;  

 

(c) That prejudice or bias on the part of one or more Examiners and/or markers took place, and can be proven, or there are reasonable grounds to support the perception of prejudice or bias. It is not sufficient to say that the student is dissatisfied with a mark and student should read 4.2 below before submitting an appeal on these grounds. 

4

Exclusions from Appeal

4.1

The following grounds cannot be considered as the basis for an appeal:

 

(a) Matters of academic judgement of the internal and external examiners and/or markers including the Board of Examiners/Assessment, Progression Awarding Committee. The student will not be permitted to argue the academic merits of their work. The student's assertion that the result unfairly reflects the merit of their work or their ability is not a ground of appeal. This includes disagreement with the actual mark awarded for a piece of assessed work.

 

(b) Dissatisfaction with the formative assessment of work by academic staff (i.e. marks that have no bearing on a student's formal progress). Such concerns should be raised through the Student Complaint Procedure;

 

(c) Matters that are dealt with under the Student Complaint Procedure (see also 4.3).

4.2

The inclusion of an independent element in the assessment of work through internal second marking (or single marking and moderation internally or externally) is normally sufficient to refute the argument that there have been inadequate checks on the accuracy and appropriateness of the marking, and to preclude an appeal on the ground of prejudice and bias.

4.3

You should note that complaints relating to the quality of teaching or supervision, or other circumstances that relate to the delivery of a programme of study before the point of assessment or the submission of a thesis or dissertation, are not subject to these procedures. They should instead be raised under the University's Student Complaint Procedure.

4.4

Academic appeals submitted outside of the timeframe set out in the relevant sections below, will normally be excluded from consideration unless you can present reasonable grounds as to why the appeal was not submitted within the normal deadline. Typically, appeals submitted outside the standard timeframes will not be considered unless there are exceptional circumstances, such as medical issues which caused a student to be unable to engage in the necessary procedures at the appropriate time. It is anticipated that students should provide evidence to support why they were unable to engage within the appropriate timeframes.

4.5

You should be aware that anyone making unwarranted and unsubstantiated allegations concerning the reputation or conduct of members of staff may be subject to disciplinary proceedings.

5

Responsibilities of Students

5.1

You should note the time constraints outlined in these procedures. You are responsible for compiling documentation in support of an appeal and submitting this on time. 

5.2

The appeals procedure is principally for the use of individual students. Where however the issues raised affect a number of students, they may submit an appeal as a group. To do so, they will need to identify one of their number to act as a spokesperson. It will be the spokesperson who will act on behalf of the group and normally only the spokesperson with whom the person considering the appeal will liaise. Where the process includes the opportunity to attend a meeting, normally the spokesperson will attend on behalf of the group. Exceptionally, where no individual is willing to attend as the group's spokesperson, its members may collectively ask the Students' Guild or the Falmouth and Exeter Students' Union at the Cornwall Campuses to act on their behalf. 

5.3

In cases where students are submitting a group appeal, at each of the formal stages, each member of the group must sign the statement of the appeal for it to be accepted as a valid group appeal. 

5.4

The University is aware that students may experience circumstances which impact upon their assessments during the academic year. Consideration of the potential impact of these circumstances falls under the relevant mitigation procedures provided by your Faculty (or delegated School). Circumstances notified in this way will be considered at the appropriate Board of Examiners /Assessment, Progression Awarding Committee or by any group of examiners delegated by the Board to make judgements on its behalf. It is your responsibility to engage with the relevant mitigation procedures at the appropriate time. Failure to do so will not form grounds for appeal unless you are able to appropriately evidence why you were unable to engage at the time. 

5.5

You are reminded that under the University's procedures for the disclosure of assessment results, you have access to your marks through your Faculty (or delegated School) under prescribed conditions4. General feedback on your performance should be offered by the Faculty (or delegated School), thereby possibly reassuring you of the appropriateness of the outcome of an assessment.  You are responsible for reading your feedback and seeking clarification from your Faculty (or delegated School) to ensure that you understand an assessment result. As noted under 4.1 students are not be permitted to argue the academic merits of their work but the department will ensure that marks and appropriate feedback are available to you.

5.6

You should be aware that your appeal will be considered on the evidence that you submit. You should ensure that all relevant evidence which you wish to be considered is submitted with your application. The University will not gather evidence on your behalf. However, in investigating matters raised within an appeal, those responsible for considering your case may seek to clarify the institutional knowledge of your circumstances where they are relevant to the outcome of your appeal. Additionally, if you are registered on a programme requiring you to undertake elements with an external provider (such as an employer with a Degree Apprenticeship programme or within CEDAR) we may seek further relevant information from them to ensure the most appropriate outcome is offered.

6

Formal Appeal Stage 

6.1

A formal appeal must be submitted using the Formal Stage Appeal Form to the delegated team acting on behalf of the Faculty Pro Vice-Chancellor (or nominee)5.

Students can find details of the appropriate email address to which they should submit their appeal on the Faculty and Student Cases Website

This form and all supporting evidence should be submitted within 10 working days of being notified of an academic decision relating to paragraph 2.1. Where possible you should indicate what remedy you seek.

For taught students, academic decisions are made by the Assessment, Progression and Awarding Committee and appeals can only be submitted after an Assessment, Progression and Awarding Committee decision has been confirmed and released. 


In-year appeals ((i.e. those submitted before an Assessment, Progression and Awarding Committee decision has been confirmed and released) will not be considered unless there are exceptional circumstances. These would most commonly be medical issues which caused a student to be unable to engage in the necessary procedures (i.e. mitigation) at the appropriate time. Students retain the right to appeal but this should be done after the Assessment, Progression and Awarding Committee have confirmed marks and the student has their formal assessment results.

6.2

The relevant team should normally aim to resolve an academic appeal within 30 calendar days of receipt of the appeal, or otherwise inform you of the expected delay.

6.3

On receipt of the appeal the Faculty Pro Vice-Chancellor or nominee shall decide whether, on the face of it, you have presented a case for appeal as set out under 3.1. Should an appeal materially involve the Faculty Pro Vice-Chancellor, another senior member of staff of the Faculty (or delegated School) will consider the case. If no grounds for appeal are found, on the face of what you have presented, the Faculty Pro Vice-Chancellor or nominee can dismiss the appeal, informing you in writing of the reasons for doing so. 

6.4

If the Faculty Pro Vice-Chancellor or nominee decides that there is, on the face of it, a case for appeal, they may undertake any investigation they feel is necessary to establish the facts of the case. In the event that an investigation reveals that a case for appeal has not been made, the appeal will be rejected and the student informed by letter. In the event that a case of appeal has been made, the Faculty Pro Vice-Chancellor or nominee may, in liaison with the appropriate Faculty (or delegated School) authority (for example, the Chair of the relevant Committee or Board) implement an appropriate remedy.  In such cases the student is informed by letter. 

6.5

The relevant team should aim to fully address all issues raised in the student’s Appeal at the Formal Stage in their response letter. A copy of the letter should be provided to the University Cases Office. 

6.6

Alternatively, and usually, only in the case of PGR appeals, the case may be investigated and considered by a Faculty appeal panel consisting of the Faculty Pro Vice-Chancellor or nominee, the Director of Faculty Operations and Chair of the Board of Examiners / Assessment, Progression Awarding Committee  (or other nominees as delegated by the Dean/ representative). The majority of the panel should not be materially involved in the substance of the appeal and should include the appropriate Faculty (or delegated School) authority. The student will be informed of the decision in an outcome letter and, where a panel has been convened, will receive a copy of the minutes of the meeting. 

The Faculty Pro Vice-Chancellor or nominee will normally inform you of the outcome of the Board of Examiner's / Assessment, Progression Awarding Committee consideration, and this will be reported to the appropriate Dean via the University Cases Office.

7

Appeal Review Stage

7.1

An appeal review will only be accepted if:

 

(a) you submit further material circumstances which could not reasonably have been expected to have been submitted for consideration to a Faculty appeal panel during the Formal Appeal process. Appeals citing additional material circumstances will not normally be accepted without independent, verifiable evidence that explains why such circumstances were not raised before; 

 

(b) there is evidence of procedural irregularity during the Formal Appeal process; this would normally mean that the conduct of the Formal stage of the appeal was not conducted in accordance with this procedure;

 

(c) there is evidence of bias during the Formal Appeal process; this would normally mean that the nominated person(s) making the decisions on the appeal at the Formal stage had been involved in the matters about which the student was appealing; 

 

(d) the decision reached during the Formal Appeal process is one that no reasonable body (properly directing itself and, taking into account all relevant factors) could have arrived at. 

7.2

You should submit an Appeal Review form to the University Cases Office (studentcases@exeter.ac.uk) by sending an Appeal Review Form together with a written statement detailing the grounds for appeal (reference Paragraph 7.1) within 10 working days of being notified of a Formal Appeal decision. You should also enclose a copy of your Formal Appeal and any correspondence from the Faculty (or delegated School) in respect of their decision. 

7.3

The University should normally aim to resolve an academic appeal within 30 calendar days of receipt of the appeal, or otherwise inform you of the expected delay. 

7.4

A member of the University Cases team, (as nominee of the Divisional Director of University Corporate Services) and Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant) will consider whether there are, on the face of it, grounds for considering the case before a Committee of Academic Appeal. 

7.5

If no grounds for appeal are found, on the face of what you have presented, a member of the University Cases team and the Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant) (or nominee) will dismiss the appeal, informing you in writing of the reasons for doing so. 

7.6

If a member of the University Cases team and the Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant) (or nominee) decides that there is, on the face of it, a case for appeal, they may undertake any investigation they feel is necessary to establish the fact of the case. In the event that an investigation reveals that a case for appeal has not been made, the appeal will be rejected and the student informed by letter. If it is decided that there are grounds for an Appeal Review, on the face of what you have presented, a member of the University Cases team will arrange either: 

 

(a) refer the matter back to the Faculty (or delegated School) for reconsideration with, or without, a recommendation for resolution. Referral back to the Faculty (or delegated School) will be made via the Pro Vice-Chancellor or nominee and where a resolution has not been recommended by the Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant), the Faculty Pro Vice- Chancellor or nominee will be asked to provide a resolution on the Faculty's behalf. 

Where an appellant does not accept the resolution as offered by either the Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant) and University Cases, or the Faculty (or delegated School), the matter will be referred to an Academic Appeal Committee, as described below. 

 

(b) a (non standing) Academic Appeal Committee will be convened to consider the case.

7.7

Academic Appeal Committees will normally only consider the appeal against the grounds specified in 7.1 and will not take the form of a re-hearing of the original appeal except in so far as is necessary to decide the merit of the appeal. 

8

Appeal Review: Academic Appeal Committee Protocol

8.1

An Academic Appeal Committee shall comprise:

  • The Dean for Taught Students or Associate Dean for Taught Students, or Dean of Postgraduate Research (as relevant), who shall Chair the Committee;
  • An academic member of Senate;
  • A Guild Sabbatical Officer.

No person shall serve as a member of the Academic Appeal Committee who is also associated with your Discipline and/or programme of study.

8.2

You will be informed of the date of the Committee meeting at least 5 working days in advance. You may choose to attend the Committee but the Committee may also hear a case in your absence. You may attend the meeting in person or via telephone or other electronic means. 

8.3

You have the right to be supported at the meeting, normally by a registered student or employee of the University and/or an officer of the Students' Guild Advice Unit/Falmouth and Exeter Students' Union. The supporter is there to provide moral support, to support you in your preparations for the meeting and to support you with asking and answering questions during the meeting. You are expected to speak on your own behalf, and it is at the Chair's discretion as to whether the supporter is permitted to address the Committee. Should a supporter act outside those actions described the Chair will suspend the meeting and ask the supporter to leave, in the event that you are unable to continue the meeting without the supporter the meeting will continue in your absence based on the documentation provided and any verbal representation received up to that point. You must inform the secretary of the Committee of the name of anyone you wish to accompany you at least 5 working days before the meeting. The person accompanying you may speak on your behalf with the agreement of the Chair. 

8.4

The Committee will invite the Faculty Pro-Vice Chancellor (or nominee) or academic unit (or appropriate representative) and may call other members of the University or partner institution. 

8.5

Copies of all documents to be considered will be circulated to you and to the Appeal Committee at least five working days before the meeting. 

8.6

The meeting will begin with private discussions by the Appeal Committee to clarify matters of process. 

8.7

You and the Faculty Pro-Vice Chancellor (or nominee) will be invited to join the meeting. You will first be invited to present your statement about the case. The Committee will then question you about your case. The Faculty Pro-Vice Chancellor (or their nominee) will then be invited to present a statement for the Faculty (or delegated School). The Committee will then question the Faculty Pro-Vice Chancellor (or their nominee) about the case. Any other relevant parties who have been called to attend the Committee (eg academic or other staff) will then be invited to give their testimony and answer questions put to them by the Committee. 

8.8

The Committee will then retire to consider their verdict on the case. The Committee, having heard the evidence, may uphold the appeal, partially uphold or reject the appeal. The decision reached by the Committee will be final.  

8.9

Such a decision may include a recommendation to annul a decision of the Board of Examiners and substitute it with an alternative decision. If the impact of the Committee's recommendation changes an award this will require the approval of the Vice-Chancellor and Chief Executive acting on behalf of Senate.

8.10

The student will receive a summary outcome of the Committee's decision within 5 working days of the meeting with a full report and a Completion of Procedures letter to follow. The Completion of Procedures letter will explain that the case has exhausted the University's internal procedures and will explain the student's right to request a review of their case with the Office of the Independent Adjudicator. 

9

Appeals against decisions made under the Code of Good Practice - Unsatisfactory Progress

9.1

You should submit an  Academic Appeal form - Unsatisfactory Progress form to the University Cases Office (studentcases@exeter.ac.uk) detailing your grounds for appeal within 10 working days of being notified of the final decision made by the Dean for Taught Students/Dean of Postgraduate Research.

9.2

An appeal will only be accepted if

 

(a) you submit further material circumstances which could not reasonably have been expected to have been submitted for consideration by the Faculty (or delegated School) at an earlier stage;

 

(b) there is evidence of procedural irregularity;

 

(c) there is evidence of bias;

 

(d) the decision reached is wholly unreasonable in all the circumstances.

9.3

The University aims to resolve your appeal within 30 calendar days of receipt or otherwise inform you of the expected delay.

9.4

A member of the University Cases team, (as nominee of the Divisional Director of University Corporate Services) and a Dean for Taught Students/Dean of Postgraduate Research (as appropriate)  past or present (or nominee) who has not previously been involved in the case will consider whether there are grounds for appeal. 

9.5

A member of the University Cases team and the Dean for Taught Students/Dean of Postgraduate Research (as appropriate) may either uphold the appeal, dismiss the appeal or refer the matter to an Appeal Committee - Unsatisfactory Academic Progress. 

Committee Protocol as for Appeal Review - see section 8. 

9.6

If the appeal is dismissed, this exhausts the university's internal appeals process and a Completion of Procedures letter will be issued which will contain details of the Office of the Independent Adjudicator. 

10

Appeals against a Temporary Visa Interruption

10.1

You should submit an Appeal Against a Temporary Visa Interruption‌ to the University Cases Office (studentcases@exeter.ac.uk) detailing your grounds for appeal with 10 working days of being notified of the decision made by the Immigration Compliance Unit.

10.2

An appeal will only be accepted if:

 

(a) You submit further material circumstances which could not reasonably have been expected to have been submitted for consideration by the Faculty (or delegated School) at an earlier stage;

 

(b)There is evidence of procedural irregularity

10.3

The University aims to resolve your appeal within 21 calendar days of receipt or otherwise inform you of the expected delay.

10.4

A member of the University Cases team, (as nominee of the Divisional Director of University Corporate Services) and a Dean for Taught Students/Dean of Postgraduate Research (as appropriate) past or present (or nominee) who has not previously been involved in the case will consider whether there are grounds for appeal. 

10.5 

A member of the University Cases team and the Dean for Taught Students/Dean of Postgraduate Research (as appropriate) may either uphold the appeal, dismiss the appeal or refer the matter to an Appeal Committee. 

Committee protocol as for Appeal Review - see section 8 

10.6 

If the appeal is dismissed, this exhausts the University's internal appeals process and a Completion of Procedures letter will be issued which will contain details of the Office of the Independent Adjudicator. 

11

Appeals against a Withdrawal from Programme on Immigration Grounds

11.1

You should submit an  Appeal Against a Withdrawal From Programme on Immigration Grounds form to the University Cases Office (studentcases@exeter.ac.uk) detailing your grounds for appeal within 10 working days of being notified of the final decision made by the Vice-Chancellor and Chief Executive.

11.2

An appeal will only be accepted if:

 

(a) You submit further material circumstances which could not reasonably have been expected to have been submitted for consideration by the Faculty (or delegated School) at an earlier stage;

 

(b) There is evidence of procedural irregularity

11.3

The University aims to resolve your appeal within 30 calendar days of receipt or otherwise inform you of the expected delay.

11.4

A member of the University Cases team, (as nominee of the Divisional Director of University Corporate Services) and a Dean for Taught Students/Dean of Postgraduate Research (as appropriate)   past or present (or nominee) who has not previously been involved in the case will consider whether there are grounds for appeal.

11.5

A member of the University Cases team and the Dean for Taught Students/Dean of Postgraduate Research (as appropriate) may either uphold the appeal, dismiss the appeal or refer the matter to an Appeal Committee. 

Committee protocol as for Appeal Review - see section 8 

11.6

If the appeal is dismissed, this exhausts the University's internal appeals process and a Completion of Procedures letter will be issued which will contain details of the Office of the Independent Adjudicator. 

12

PGR Students: Appeals against University-wide funded extension scheme outcomes, e.g., Palestine/Israel conflict extensions or Covid-19 Funded Extensions/Fees Scholarship applications 

12.1 You should submit an Appeal Against a Funded Extension or Fees Scholarship Form to the University Cases Office (studentcases@exeter.ac.uk) detailing your grounds for appeal within 10 working days of being notified of the final decision made by the Institutional Panel2

12.2

An appeal will only be accepted if:
(a) there is evidence of procedural irregularity;
(b) or, there is evidence of bias;

12.3

The University aims to resolve your appeal within 30 calendar days of receipt or otherwise inform you of the expected delay.

12.4

A member of the University Cases team, (as nominee of the Divisional Director of University Corporate Services) and a nominee of the Dean of Postgraduate Research (usually an APVC-E or Faculty DPGR) who has not previously been involved in the case will consider whether there are grounds for appeal.

12.5

A member of the University Cases team and the Dean of Postgraduate Research’s nominee may either uphold the appeal, dismiss the appeal or refer the matter to an Appeal Committee. 

Committee protocol as for Appeal Review - see section 8, however, the Appeal Committee will invite appropriate representatives of the Institutional and Faculty Extensions Panels.  

12.6

If the appeal is dismissed, this exhausts the university's internal appeals process and a Completion of Procedures letter will be issued which will contain details of the Office of the Independent Adjudicator.

13 

Completion of the University's Academic Appeal Process

13.1

There are no other University appeal procedures beyond those stages detailed above. If you are not satisfied with the outcome after the completion of the University's procedure, you can apply to the Office of the Independent Adjudicator for Higher Education.

14

Annual Report

14.1

Each year a report will be prepared for the appropriate Faculty Boards and Senate by University Cases detailing general matters or issues arising from recent academic appeals. 

1For ease of reference, the term 'Board of Examiners' will be applied throughout the document as referring to the appropriate committee dealing with the appeal within the examination process. It will therefore encompass, for the purpose of these procedures only, other appropriate committees such as Assessment, Progression and Awarding Committees (APACs), Consequences Boards, Postgraduate Boards, Mitigation Committees or other appropriate Faculty Committees.

2PGR Students: Appeals against University-wide funded extension scheme outcomes, e.g., Palestine/Israel conflict extensions or Covid-19 Funded Extensions/Fees Scholarship applications. Please refer to the relevant guidance for the relevant scheme: 

3Assessments subject to these procedures are those that contribute to the award of credit and/or progression.

4See TQA Manual: https://as.exeter.ac.uk/academic-policy-standards/tqa-manual/aph/feedback/

In the case of a combined honours or inter-disciplinary single honours programme, the receiving Faculty Pro-Vice Chancellor will forward a copy to any other involved parties. In case of the Flexible Combined Honours Degree, the Director of the Flexible Combined Honours Degree will contact Faculties responsible for relevant modules.